We guarantee the quality of our products. When you order from Tibena®, you are assured that our products are of the highest quality. We ask that you notify us of problems by the next business day after receipt of your order. In no event will any replacement or refund constitute an admission of any kind by Tibena®. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.
We process and ship orders the next business day. Orders will be processed and shipping during regular business hours (Monday through Friday 9:00am – 5:00 pm, Mountain Time, excluding holidays).
Tibena® offers USPS and DHL shipping for our products shipped within the Contiguous US and Canada.
180 North University Avenue, Suite #270, Provo, UT 84601